How are we doing?
Some key measures on how the Lancaster West Neighbourhood Team have been performing
89%
Customer service satisfaction
91%
Repairs customer satisfaction
88%
Refurbishment customer satisfaction
5.3 days
Average time to complete a repair
£4.2m
Income generated for Lancaster West and North Kensington
2298
E-Newsletter subscribers
49%
Homes have been refurbished
81
households have moved as a result of the local lettings plan