How are we doing?
Some key measures on how the Lancaster West Neighbourhood Team have been performing
x
Customer service satisfaction - Ashley
87%
Repairs customer satisfaction
90%
Refurbishment customer satisfaction
5.5 days
Average time to complete a repair
£2.4m
Income generated for Lancaster West and North Kensington
159,581.17kg
Carbon reduction in kg per year - Hannah
38%
Homes have been refurbished
xx69x
have been moved around from Local lettings plan - Madison
1961
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