New Video Door Entry System User Guide

New features

Below are some of the new features of your new intercom system. These can be accessed via the tablet in your home. 
  • Take snapshots of the caller outside your block
  • Call log history to view all calls to your block with an image
  • A smartphone app to answer calls and allow access  
  • Important messages from the Neighbourhood Team
  • Access to WeAreW11, your Neighbourhood App 
  • Customisable ringtones & volume + a do not disturb setting

To allow access to your home simply

Answer the incoming call by pressing the GREEN handset icon
To allow access press the KEY icon
Finally hang up

Download the Fermax mobile app

Fermax Meet Me application 

The Meet Me app is available on both Apple and Google play stores. 
To sign in on the app please use the login details located on the front of your intercom monitor.


Apple        Store


Google Play Store