Report a repair

Request a repair to your home, block or estate

You can use the WeAreW11 app to request a repair to your home, your block or on the Lancaster West Estate. It's helpful for our repairs team to have as much detail as possible about the location and type of problem. You can upload photos to show where the problem is located. Once you have logged the repair, our team will prioritise it and get in touch. You can use the app to track the progress of your repair. It's simple and it gets straight through to our team.