Understanding the Impact of Refurbishment Works at Lancaster West Estate

What are we doing?

As part of the refurbishment of the Lancaster West Estate, the London School of Economics (LSE) Housing and Communities team, in partnership with the Lancaster West Neighbourhood Team (LWNT), will be undertaking research to understand the experience of residents, and the social impact of the works.   If you are interested in being part of this critical study, then please get in contact by registering your interest below.
Register here

Why are we doing this?

Following the Grenfell Tragedy, a commitment was made by all levels of government to work with the residents of Lancaster West Estate to transform it into a model estate for the 21st century.   In January 2020, this vision was broadened to make the estate as energy-efficient as possible, with the aim of becoming carbon-neutral by 2030.   Retrofitting social housing estates to cut energy use as much as possible and improve energy performance is complicated and requires strong partnerships and communication between all parties. Landlords need to work closely with residents, as well as with architects, surveyors, contractors and other. A full retrofit programme, with residents in situ, has a major impact on people’s lives, and the aim of this research is to learn from this journey from a resident point of view.  We want to understand the wider community impacts of the refurbishment, as the support of the local community is vital to the success of this upgrading project.   We want to understand and document what happens, to provide feedback and make recommendations to the delivery team.   The findings will offer lessons for other similar projects and support the roll-out of similar works in estates across the country.  
This research is funded in part through the Social Housing Decarbonisation Fund (SHDF) and published findings will go to support funders through their evaluation of the scheme with BEIS in understanding the impact of this work. 

How are we doing this?

In conducting this evaluation, LSE will:
  • Examine key documents from the refurbishment design and delivery 
  • Interview key stakeholders, including the architects and contractors involved, local community partners, and government 
  • Interview 50 residents from the Lancaster West Estate, reflecting the overall make-up of the estate. 
LSE will interview residents before the works start; during the works; and after the works. This will help us understand: 
  • Residents’ expectations and support from the Lancaster West Estate Neighbourhood Team 
  • The impact of the works on residents’ homes and daily lives  
  • The outcome of the upgrading works and how residents feel about their homes after the works  
  • What lessons need to be learnt. 
If you are interested in being part of this critical study, then please get in contact by registering your interest below.
register here

Understanding the Impact of the Refurbishment Programme

Who are LSE Housing and Communities?

LSE Housing and Communities are a small research group within the Centre for the Analysis of Social Exclusion (CASE) at the London School of Economics. They have many years’ experience in social housing, community and neighbourhood issues and urban problems.   They focus on energy saving and environmental upgrading of social housing. In 2012-14, they assessed the social impact of retrofit and upgrading works on Edward Woods Estate, in Hammersmith and Fulham – just a few minutes’ walk from Lancaster West; and in 2017-18 they completed another evaluation of the PassivHaus retrofit of Wilmcote House in Portsmouth.    The LSE Housing and Communities team are:   
  • Professor Anne Power, Professor of Social Policy and Head of LSE Housing and Communities  
  • Laura Lane, Policy and Research Officer  
  • Ellie Benton, Research Assistant